Terms and Conditions

General Vision

This game is operated by Sweet Media Marketing, LTDA. Throughout the app, terms “we”, “us” and “our” refer to Sweet Media Marketing LTDA. Subject to your acceptance of the terms, conditions, policies and notices stated herein, Sweet Media Marketing, LTDA. will provide this game, tools, and services, including all relevant information, to you, the user.

You will be using our "Services" upon downloading our game. You, therefore, agree to the following terms and conditions, including additional terms and conditions and policies referenced here in this document and/or hyperlinked. These Terms of Service apply to all game users, including but not limited to users who are browsers, vendors, customers, retailers, and/or content contributors.

Please read these Terms of Service carefully before beginning your experience with our game. By accessing or using any section of the game, you are agreeing to all Terms of Service. You will not be able to access the game or use any services if you do not agree to all terms and conditions of this agreement. If these Terms of Service are to be considered an offer, then acceptance is expressly limited thereto.

Any new features or tools that are added to this game will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these “Terms of Service” by posting updates and/or changes to our game. It is your responsibility to periodically check changes made to this page. Following posts of any changes, your continued use of, or access to this game constitutes acceptance of these changes.


By agreeing to the Terms of Service, you confirm that you are of legal age in your state or province of residence, and that you give us your consent to allow any of your dependents, under the age of 16, to use this game.

You must not use our products for any illicit or unauthorized purposes. The use of this Service must not violate any laws in your jurisdiction area (including, but not limited to, copyright laws).

You must not transmit any viruses or any destructive code.

Violating any of these Terms will result in the immediate termination of your services.


We reserve the right to refuse service, for any reason, at any time, to any user.

You understand that your content may be transferred without encryption and:

Without our express written consent, you are hereby forbidden from reproducing, duplicating, copying, selling, reselling, or exploiting any part of this Service, the use of this Service, access to this Service, or any in-game contacts through which the Service may be provided.


We are not responsible for any imprecise, incomplete, or inaccurate information made available in this game. The in-game material presented by partner companies is provided merely for informational purposes, and should not be used as the sole basis for making decisions without first consulting primary, more accurate, more complete, or more current sources of information. Any use of the material offered in these campaigns is done at your own risk.

Historical information may be registered in the game. This information may not be up-to-date, and is provided for reference purposes only. We reserve the right to modify the content of in-game campaigns at any time, but we are under no obligation to update any information in our game. You agree that it is your responsibility to monitor the current status of historical information in the game.


In-game service advertisements are subject to change without notice.

We reserve the right to modify or discontinue Service (or any part and/or content thereof) at any time, without prior notification.

We are not responsible to you and/or to any third parties for any service modifications, suspensions or permanent interruptions.


Certain products or services offered by third parties may be available online exclusively via this game. These products or services may be offered in limited quantities. We do not guarantee the quality of any products, services, information or other materials that you purchase or obtain from third parties in meeting your expectations, nor do we guarantee that any Service errors will be corrected.


Points are offered as incentives for passing levels, conducting searches and/or carrying out actions in the game. You can exchange accumulated points for money or available services.

Points are valid up to 12 months starting from the date they were acquired. We suggest that you pay attention to your points and check them frequently. The points required in exchange for any given reward may vary according to demand and/or availability.

If any irregularities are found between the amount of points required to redeem products or services and the user's point balance, the request will be marked as fraud, which may result in registration blockage for the user.

At the time of redemption, when exchanging and completing prize deliveries, you will need to enter your correct address, your ID, and for cash redemptions, your bank account data, so that we can prove your identity, and send the redemptions to the email account registered to the account for the requested services or to the bank account provided.

In cases of delivery failures due to incorrect or incomplete electronic addresses or bank details, invested points WILL NOT BE RETURNED to your account.

After an exchange has been requested, the user will receive updates on the amount sent within 20 business days.

A new exchange request can only be opened if the last one has already been processed and finalized.


Rewards for referring new users to the game do not have fixed validity dates or values. We reserve the right to modify or discontinue referral rewards at any time, while always respecting previous notices and terms which will be made available to you, along with the reward campaigns.


The user may request to be removed from the mailing list, or request to deactivate their account, at any time.

To deactivate your account or unsubscribe from the email list, contact us at contato@sweetpanels.com to request that your account be unsubscribed or deactivated.

If the user chooses to unsubscribe from the email list, their account will remain open. Once removed from the email list, no further score earnings offers will be emailed. The user must send an email to contato@sweetpanels.com to request to be added back onto the email list.

Once you have chosen to deactivate your account, your account will automatically be removed from the mailing list. To reactivate your account, you must make this request by email to contato@sweetpanels.com.

Upon deactivating your account your score will be reset. This applies even if accounts are reactivated, and the user must start performing actions again to reobtain scores.


Third parties may offer certain materials, products, content or services through this game.

We are not necessarily affiliated with third party links in this game that may redirect you to third party websites. We are not responsible for examining or evaluating the content of these links nor the accuracy of these links. We do not warrant, and are under no obligation or responsibility to/for any third party materials or websites, or for any other materials, products, or services offered by third parties.

We are not responsible for any damages or losses related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third party websites. Please review third-party policies and practices carefully, and make sure you fully understand them before conducting any transactions. Complaints, concerns, or questions regarding third-party products should be directed to the third-party.


If you submit certain specific items (for example: to participate in a contest) upon our request, or if you submit creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by mail, or otherwise (collectively referred to as 'comments') without our request, you agree that we may edit, copy, publish, distribute, translate and otherwise use any comments you forward to us at any time, without restriction. We are not responsible for: (1) keeping any comments confidential; (2) performing compensations for any comments; or (3) responding to any comments

We may, but are under no obligation to monitor, edit or remove content that we determine, by our sole discretion, to be against the law, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates the intellectual property of others, or these Service Terms.


The submission of your personal information through the website is governed by our Privacy Policy. See our Privacy Policy.


Occasionally, there may be information that contains typographical errors, inaccuracies or omissions in our game or services, related to product descriptions, prices, promotions, offers, product shipping rates, shipping times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change, update information, or cancel orders, if any Service information or information from any related website is inaccurate, at any time, without notice (even after you have submitted your request).

We are under no obligation to update, change or clarify Service information or any information related to websites, including but not limited to pricing information, except as required by law. No specific update, or Service update date, or any related website, shall be used to indicate that Service information or any related website has been modified or updated.


In addition to the other restrictions set out in the Terms of Service, you are prohibited from using the game or content for:

We reserve the right to terminate your use of this Service, or any related website, for violating any of the prohibited uses.


We do not guarantee that your use of our service will be conducted in a timely, secure, error-free or uninterrupted manner.

We do not guarantee that the results obtained using this service will be accurate or reliable.

You agree that we may sporadically remove this Service for indefinite periods of time, or terminate it at any time, without prior notice.

You agree that your use of this Service, or inability to use this Service, is done at your own risk. This service, and all products and services delivered through this service are provided without warranty and subject to use availability, without any representation, warranties or conditions of any kind, express or implied, including implied warranties or merchandising conditions, quantity, fitness for a particular purpose, durability, title, and non-infringement, except as otherwise stated.

Under no circumstances will Sweet Media Marketing LTDA., our directors, employees, partners, agents, contractors, interns, suppliers, service providers, or licensors be made liable for any losses, complaints or otherwise, for direct, indirect, incidental, punitive, or special nature consequences of any kind, including but not limited to lost profits, lost revenue, lost savings, lost data, replacement costs, or any similar damages, whether based on contract, illicit acts (including negligence), strict liability, or that otherwise arise from you using any of the Services or products purchased while using the Service, or for any other claim related to any way you use the Service or any product, including but not limited to, any errors or omissions in any content, or any losses or damages of any kind, as a result of using the service or any content (or products) published, broadcasted, or otherwise made available through the Service, even if advised of this possibility. Since some states or jurisdictions do not allow for excluding or limiting liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law in these states or jurisdictions.


You agree to indemnify, defend and hold Sweet Media Marketing LTDA and our subsidiaries, affiliates, partners, employees, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, unaccountable for any claim or demand, including attorney fees, by any third party, for breaching these Terms of Service, or the documents they incorporate by reference, or for breaching any laws or rights of third parties.


In the event that any provision of these Terms of Service is found to be illegal, void or ineffective, this provision shall nonetheless be enforceable to the fullest extent permitted by any applicable law, and the unenforceable portion will be deemed separate from these Terms of Service. This determination will be made without undermining the validity and enforceability of any other remaining provisions.


Sweet Media Marketing LTDA constantly runs contests and games to collect data for marketing campaigns.

Some of these actions are sponsored by companies, to which user data is transmitted. The user will always give their express and individual consent to share their data with each sponsor. For each survey where information is required by the customer, we will ask you whether or not you agree to make your data available to customers.

All registered participants also share data with Caloga, the sponsor of Sweet Media Marketing LTDA, located at 170 rue Raymond Losserand, 75014 Paris, France. Caloga's privacy policy is available at: http://caloga.br.com/html/dperso.php.


The obligations and liabilities of the parts incurred prior to the termination date shall continue after the termination of this agreement, for all purposes.

If, per our discretion, you fail to comply with any terms or provisions in these Terms of Service, we may also terminate this Agreement, at any time, without prior notice, and you will be responsible for all amounts due at the termination date. We may also deny you access to our Services (or any part of them).


Failure to exercise or enforce any right or provision in these Terms of Service does not constitute a waiver of such right or provision.

These Terms of Service, and any policies or operating rules posted by us on this website, or with respect to the service, constitute complete agreement between us. These terms govern your use of the Service, superseding any prior or current agreements, communications and proposals, be them verbal or written, between you and us (including but not limited to any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service should not be interpreted against the drafting party.


These Terms and Conditions of Use, and any separate agreements, under which we provide Services to you, are governed by Brazilian law. Any disputes arising from these Terms and Conditions, or any acts performed in the context using the Platforms and/or Services by Users, including non-compliance or violations of other rights, will be processed in accordance with said legislation, and must be first resolved by Sweet Media Marketing LTDA, before proceeding to a court of law.


You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, modify or replace any part of these Terms of Service at our discretion by posting updates and changes to our website. It is your responsibility to check our website periodically. Your continued use of, or access to, our website, or the Service, following posts for any changes to these Terms of Service, constitutes acceptance of those changes.


Inquiries regarding the Terms of Service should be sent to contato@sweetpanels.com.br.